Privacy Policy
At Akash Garments, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our products, place an order, or contact us for support.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect different types of information from customers to provide a smooth and secure shopping experience.
a) Personal Information
When you place an order, register on our website, contact us, or subscribe to updates, we may collect:
- Name
- Mobile number
- Email address
- Billing address
- Shipping address
- Pincode
- Payment-related details
- Any information you provide through contact or enquiry forms
b) Non-Personal Information
We may also collect certain technical and usage-related information, such as:
- Device type
- Browser type
- IP address
- Pages visited on our website
- Time spent on pages
- Referring source
- Basic website interaction data
This information helps us understand customer behavior and improve website performance.
2. How We Use Your Information
We use the information collected from you for the following purposes:
- To process and confirm your orders
- To arrange shipping and delivery
- To provide order updates and customer support
- To respond to enquiries or service requests
- To improve our website, products, and shopping experience
- To send important updates related to your orders
- To share promotional offers, new arrivals, or product updates, where permitted
- To maintain website security and prevent misuse or fraud
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience and website functionality.
Cookies may help us:
- Remember your preferences
- Keep products in your cart
- Understand browsing behavior
- Improve website performance
- Offer a more personalized shopping experience
You can choose to disable cookies through your browser settings, but some website features may not work properly if cookies are turned off.
4. How We Protect Your Information
We take reasonable security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. We use appropriate administrative, technical, and operational steps to help keep your information secure.
However, while we strive to protect all user data, no online system or internet transmission can be guaranteed to be completely secure.
5. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
We may share your information only when necessary, such as:
- With delivery or courier partners for order fulfillment
- With payment service providers for secure payment processing
- With technical service providers who help us operate the website
- When required by law, legal process, or government authority
- To protect our business, website, customers, or legal rights
Any such sharing is limited to the extent necessary for the intended purpose.
6. Payment Information
When you make a purchase, payment transactions may be processed through secure third-party payment gateways. We do not store your complete debit card, credit card, UPI, or other sensitive financial details on our website unless explicitly mentioned as part of a secure and compliant payment system.
Customers are encouraged to use only trusted payment methods available on our website.
7. Third-Party Links
Our website may contain links to third-party websites, social media platforms, or external services. Once you leave our website and visit a third-party platform, their privacy practices and policies will apply.
We are not responsible for the content, privacy standards, or practices of such third-party websites.
8. Your Rights and Choices
You may contact us if you want to:
- Access the personal information you shared with us
- Correct or update your details
- Request deletion of your information, where applicable
- Opt out of promotional communication
- Ask questions about how your data is used
We will make reasonable efforts to respond to such requests in accordance with applicable laws and business requirements.
9. Data Retention
We may keep your information for as long as necessary to:
- Fulfill orders
- Maintain business records
- Resolve disputes
- Comply with legal or tax requirements
- Enforce our policies and agreements
Once the information is no longer needed, we will take reasonable steps to delete or securely manage it.
10. Children’s Privacy
Our website is intended for general users and is not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent. If we become aware that such information has been submitted, we will take reasonable steps to remove it.
11. Changes to This Privacy Policy
Akash Garments may update or revise this Privacy Policy from time to time to reflect business, legal, or website-related changes. Any updates will be posted on this page with the revised policy content.
We encourage customers to review this page periodically to stay informed.
12. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, you can contact us through the contact details provided on our website.
Akash Garments
For support and privacy-related enquiries, please visit our Contact Us page.
